Frequently Asked Questions
Q. How long does it take?	A. Generally customized garments are produced and shipped within a 1-2 week window.
Q. Do you have minimum order requirements?	A. No, not at all. You may order any quantity of garments and mix & match any combination of products and services that can be ordered online.  We do have a setup fee of $35 for custom options that are not available online with less than 12 pieces.
Q. Do you ship rush orders?	A. In some cases we can rush orders but we are limited to availability and production constraints. Rush orders are handled on a case by case basis
Q. It's been 3 days since I ordered a blank garment.  How come it hasn't arrived?	A. All garments require processing and production time -- even blank ones.  We only maintain a small quantity of inhouse blanks and everything else is ordered factory direct as needed.  We place orders for stock 1-2 times a week and delivery takes 2-3 days to get to us.  Then orders are sorted and shipped.  Shipping time is based on when the order is processed and completed.  See SHIPPING INFO for more details.
Q. Where do you ship?	A. We only ship to the U.S. and its territories and Canada.
Q. Where is your sizing chart and how do I determine sizes?	A. Click here for the SIZING CHART.  The best way to determine what size you need is to measure around the chest with a tape measure and refer to our sizing chart.  Keep in mind that ladies t-shirts like the Bella and Hanes Silver for Her run smaller as is the style.  Also team uniform jerseys are intended to by worn by an athletic build and designed for competitive game play.
Q. What sort of discounts do you offer?	A. We offer quantity discounts based on the total items ordered.  See GROUP DISCOUNTS for more info.
Q. Do you have catalogs available?	A. We do have some catalogs but our website offering is a compilation of several suppliers offering a huge selection of apparel and uniforms.  If you are looking for something you don't see on our website please feel free to email info@hardkor-sports.com or call us at 1-888-574-8600.
Q. How do I return an item?	A. Non-customized unwashed, clean and unworn items may be returned for a refund. See TERMS/RETURNS for more details.  Please note that customized garments are not returnable for reasons other than defects, flaws or error on our part.
Q. There seems to be an error on the website -- what should I do?	A. We would like to know if there appears to be errors, broken links or other problems with the webite. Contact us at info@hardkor-sports.com or you can call us at 1-888-574-8600.